Privacy Policy

This Privacy Policy is applicable to specific information, as defined below, that UDFINE TECHNOLOGY CO., LIMITED, its subsidiaries, and affiliates (referred to as "Udfine," "our," "we," or "us") collect through our websites, products, and applications (referred to as the "Services").

The purpose of this Privacy Policy is to provide a clear explanation of Udfine's information collection practices when interacting with our organization, as well as our policies regarding this information. We respectfully request that you carefully review this Privacy Policy.

1. What kind of information do we collect?

Information Provided by Users
Account Information: To create an Account("Account") or receive our communications, you must provide your email or log in using a third-party account (like Facebook). If you choose not to provide this information, your ability to use our Services may be restricted. When setting up your Account, you may be asked to provide personal details, including your name, age, gender, address, telephone number, and email address.

Payment Information: We collect information such as invoice and payment records, billing address, payment method, the last four digits of your bank account or credit card number, cardholder or account holder name, card or account security details, card "valid from" date, and card expiry date. You can pay using Visa, MasterCard, American Express, Apple Pay, PayPal, Google Pay, and Shop Pay on udfineglobal.com.

Customer Support: If you require assistance, you may share information with us regarding your use of our Services, such as the Udfine electronics and/or consumer products ("Products") you possess and your contact details. This will allow us to offer you customer support. For example, you can send an email to our Customer Support team with details about the performance of our Udfine products or any other related concerns.

Additional Information: If you want to improve your experience or use certain features of the Services, you can choose to give us more information. This could include keeping track of what you eat, how much you weigh, how much you sleep, how much water you drink, or monitoring your female health. You may also set alarms and post messages on discussion boards or send them to your friends on the Services.

2. Device and Other Automatically Collected Information

Device Attributes and Operation: We gather specific details from your device, whether it's a smartphone, tablet or personal computer, which includes the device number, model, hardware and software versions, signal strength, and Internet Protocol (IP) address. Additionally, we may collect information about you and your device, as well as your usage patterns, such as when and how often you use it, and for how long.

Device Signals: To provide customized services for users in different locations, we collect information related to the device's location, IP address, nearby Wi-Fi access points, beacons, and external hardware. This may also include data from cell phone towers. You have the option to adjust your device's security and privacy settings to control the transmission of this information to us.

Server Log: The server log is a record of actions carried out by the server. Udfine's servers gather and save particular information in the server logs, including search inquiries, IP addresses, hardware configuration, browser type, language, request time and date, referring URLs, some cookies from the browser, and account identification.

Web Beacons: Udfine may use computer codes called web beacons (also known as pixel tags or clear GIFs) to transmit information from a device to a server. These web beacons may be incorporated into certain Udfine services and communications, allowing the server to retrieve certain information from the device, such as the number of people viewing particular content, the time an email was opened, or the device's IP address. By utilizing web beacons, Udfine can generate statistics to create more personalized and improved content for users.

Cookies: Small text files known as cookies are sent to or accessed from your web browser or computer's hard drive. These files usually include the domain name (internet location) where the cookie came from, its "lifetime" (when it expires), and a unique number or identifier. Cookies may also store device-related information such as user preferences, browsing history, and activities carried out while using the Service.

3. Our services use the following cookies:

a. Certain cookies are essential for the proper functioning of the service. Without them, your account cannot be accessed.

b. Udfine uses analytics and performance cookies to keep track of the number of visitors, analyze their navigation patterns and enhance the overall Service experience.

c. Udfine uses functionality cookies to identify users who revisit the Service.

Analytic Services: At Udfine, we utilize analytics services like Google Analytics to gather and assess your data. These services typically do not recognize specific users. Additionally, many analytics services provide the option to refrain from data collection.

4. California Disclosures for "Do Not Track" Requests

We may not comply with your browser's "refuse to track" signal unless we are legally required to do so. This is because complying with it could hinder many of the tracking and disclosures outlined in our Privacy Policy.

5. Third-Party Information

We gather and utilize data gathered from Third Party Accounts such as Facebook, Google, Amazon, and others that you use to sign in to our Services. This includes information such as your name, username or handle, date of birth, photo, and other relevant details listed in your Third Party Account profile. It is important to note that we do not have access to your Third Party Account passwords.

6. What do we use your information for?

We may utilize the information we gather from you in any of the following manners:

Processing Transactions: Your information is utilized to process any payments made through the Service.

Sending Periodic Emails: Please note that the email address you provide during the ordering process or for your account may be used to send you important updates regarding your order, as well as occasional news and information about our products and services. Please be aware that our policies and other important information may be updated periodically. Additionally, we may send you promotional information and marketing materials that we believe may be of interest to you.

Our Services: Our operations involve providing a range of services, such as customer support, as well as improving, repairing, and customizing products. At our end, we analyze your information to gain insights into user behavior and enhance the quality of our Services. We also utilize your data for the purpose of researching, developing, and testing novel services, products, and features. Furthermore, we conduct troubleshooting activities to ensure optimal functionality. We utilize your provided information to answer your inquiries. Additionally, cookies are used to operate, provide, enhance, comprehend, and personalize our services.

Security and Privacy: To ensure account authenticity and secure the privacy of our service, we utilize your information for verification and monitoring purposes. In addition, we investigate any suspicious activity or breaches of our Terms and Conditions.

Advertising and Commercial Information: We may show ads for our products and third-party products to you and others, using the information we gather from you, such as what you install, access, use, or buy.

Access to Third-Party Accounts: To help you access third-party accounts through our services, we may use your information, including information from those accounts. By sharing personal information like Facebook posts and photos, you can take advantage of these accounts. However, keep in mind that some of this information may be available to the public, so it's essential to choose carefully what you share. Additionally, it's a good idea to adjust your privacy settings on third-party accounts to ensure you're comfortable with the information being shared.

7. How do we share this information?

Third-Party Providers: We partner with third-party providers to assist us in operating, delivering, analyzing, improving, understanding, customizing, supporting, and marketing our services, and may share your information with them.

Third-Party Services: If you utilize a third-party service by integrating it into a product or service, the third-party may obtain information from you. It's important to note that when using these services, you must comply with their individual terms and privacy policies.

Regulatory and Legal Issues: In certain situations, we may need to share your information with third parties. This may be necessary to comply with the law, enforce our terms and policies, or safeguard the rights, property, or safety of ourselves or others.

8. Privacy of Children and Minors

We place great importance on safeguarding the personal information of minors. If you are under 16 years of age (or 13 years in certain EU countries), it is necessary to obtain written permission from a parent or legal guardian before using this product and its services. Our product and service adhere to applicable EU laws and regulations regarding the protection of minors' personal data.

9. How do we protect your information?

We take several security measures to ensure the protection of your information when you make an order or enter, submit, or access your data. We have a secure server that you can use. All personally identifiable payment data is transmitted through Secure Socket Layer (SSL) technology. Once the transaction is complete, your credit card details will not be stored on our servers.

10. How can you manage information about yourself, including your Account?

We offer you the option to review, manage, or delete your information.

Changing your email, nickname, and more: You can review and change your Account profile information by logging in to your Account and visiting your Account settings page.

Unsubscribe: If you ever wish to handle your communication preferences, like opting out of emails, we provide clear instructions on how to unsubscribe at the bottom of each email. Another option is to log in to your Account and go to your Account Settings page to unsubscribe.

Deleting your Account: To delete your account and erase any personally identifiable information linked to it, you can access the Account Settings page.

11. How long will the data be stored?

Your information is kept in our records until it is no longer necessary to provide you with our Services. This is outlined in our Privacy Policy, and your information is removed when you delete your account or when it is no longer needed, whichever occurs first.

12. Third-Party Links

Sometimes, we might choose to add links to third-party websites on our Services. These websites have their own distinct privacy policies and operate independently. Please be careful when using these websites. We are not responsible for the content or actions of the linked websites and cannot be held liable for them.

13. The California Shine the Light Law

 If you are a California resident, you have the right to request a free list of third parties with whom we have disclosed your personal information for direct marketing purposes in the previous calendar year. This is permitted under California Civil Code Section 1798.83. To make the request, please send an email to info@udfinefit.com with “California Privacy Rights” in the subject line.

14. Policy Governs Use: Changes to Privacy Policy

Please note that Udfine may update this Privacy Policy without prior notice to you. Any changes made will be effective immediately upon posting. We recommend that you periodically review this Privacy Policy. If there are any significant changes, we will notify you via email (sent to the email address associated with your account) or by posting a notice on the Properties before the changes take effect.

15. Questions

 If you have any inquiries or feedback regarding our handling of Personal Information or this Privacy Policy, kindly send them through email to info@udfinefit.com.